Our Return Policy & Shipping Information
Our shipping charges are based on the shipping address zip code on your order. Our shipping is based on the shipping carrier and method you choose during checkout.
Transit times are averages and may vary, however, most orders arrive within the times listed, not counting the day you place the order.
Some locations and extra large orders may require additional shipping charges. If this applies, you will be notified prior to
shipping so you can approve the change.
We ship US Postal Service First Class & Priority Mail and UPS Ground Service, UPS 2nd Day Air and Next Day Air service. UPS SERVICE IS AVAILABLE ONLY IN THE CONTINENTAL U.S.
For international shipments, we use US Airmail. Global Express is available for an additional charge.
You may select your choice of USPS First Class, Priority Mail, or UPS Ground, UPS 2nd Day and Next Day Air service except on orders that MAY INCUR OVERSIZED FEES FOR DELIVERY. We will contact you to verify cost of shipment.
Delivery Time: Many of our products we have in stock ready to ship. Items which are custom-made on order may take up to 2-3 weeks for delivery. Orders for non-custom items (i.e. toys, t-shirts, harness, prints, calendars, etc.) will ship within 1-5 days of order placement.
Some items are shipped directly from the manufacturer and an estimated delivery time will be indicated in the product detail.
If multiple items are ordered, and one or more items are on backorder, we will have the option of shipping the available items and shipping the back-ordered items later at no additional cost, or may hold the entire order awaiting restock of the backordered item.
Our Return Policy
If for any reason you are less than delighted with an item from Dachshund Treasures, please return it (prepaid in its original packaging and tags) within 30 days from the date of purchase for an exchange or refund. DO NOT RETURN ANY ITEMS WITHOUT OBTAINING AN RMA NUMBER FROM US FIRST. THIS MAY BE OBTAINED VIA PHONE OR EMAIL.
Customer is responsible for shipping charges on returns and exchanges unless the items are defective. Please call or email our office for return authorization and instructions prior to returning your item(s).
Item(s) returned without an authorization will be rejected.
5619 SW 116 Avenue
Cooper City, Florida 33330
We regret that personalized, worn, used, or washed items, hot dog costumes, drop ship and custom orders are not returnable.